The simple terms behind every order

We like clarity. When you buy from us, you should know what you’re agreeing to, what we’re promising, and what to do if something goes wrong. These Terms of Purchase explain the basics of buying from our store in everyday language. By placing an order, you’re agreeing to these terms, so please take a moment to read them.

Placing your order

When you place an order, you’re making an offer to buy the items in your cart at the price shown at checkout. We accept that offer when we dispatch your order and send you a dispatch confirmation. Until then, we may decline an order — for example, if an item is unavailable, if there’s a pricing error, or if we suspect fraudulent activity.

Please make sure the details you enter are accurate, especially your shipping address and contact information. If you notice a mistake after ordering, contact us right away through the Contact Us page. If your order hasn’t been dispatched, we may be able to correct it.

Pricing and payments

All prices are shown in USD. The price you see at checkout is the price you pay — shipping is free worldwide, and all duties and customs charges are included. There are no hidden fees added after you complete your purchase.

We accept the payment methods displayed at checkout. Payments are processed securely by established payment providers. Your order is confirmed once payment is authorized. If a payment fails or is declined, we’ll let you know so you can try again with a different method.

We do our best to keep pricing accurate, but mistakes can happen. If we discover a pricing error on an order, we’ll contact you before dispatching it to confirm whether you’d like to proceed at the correct price or cancel for a full refund.

Discounts and promotions

From time to time, we offer discounts of up to 70% off. Discounts apply to the items and time periods described in the promotion. They can’t be combined with other offers unless we say so, and they can’t be applied retroactively to orders already placed. We don’t inflate original prices to make discounts look bigger — our sale prices are real.

If a promotion ends while you’re shopping, the price at checkout is the price that applies. We’re not able to honor expired promotions after the fact.

Dispatch and delivery

We dispatch orders within 1 to 3 business days. Delivery is estimated at 6 to 12 business days after dispatch. These are estimates, not guarantees, and occasional delays can happen due to carrier volume, weather, or customs processing. Shipping is free worldwide, with no minimum order.

Risk of loss passes to you when the carrier delivers your order to the address you provided. If a package is lost in transit or arrives damaged, contact us and we’ll help resolve it with the carrier.

Returns and refunds

You may return items within 60 days of delivery, provided they’re in resalable condition. To start a return, contact us through the Contact Us page with your order number. Refunds are processed within 5 to 10 business days after the return arrives and is checked in, back to the original payment method. For full details, see our Refund Policy.

Product information

We work hard to describe our products accurately, including sizing, materials, and intended use. Product images are for illustration, and slight variations in color can occur depending on your screen. If you’re unsure whether a product suits your needs, ask us before ordering — we’re happy to help you choose.

Availability and order limits

All orders are subject to availability. If an item you ordered turns out to be unavailable, we’ll contact you to offer an alternative, a partial refund, or a full cancellation of the affected item. In rare cases, we may limit the quantity of items per order to keep products available for more customers.

Your responsibilities

You agree to provide accurate information when ordering, to use our store lawfully, and not to misuse our site or services. You’re responsible for reviewing your order details before completing checkout, including size, color, quantity, and shipping address. If you’re ordering on behalf of someone else, make sure you have their permission to share their details with us.

Cancellations

If you need to cancel an order, contact us as soon as possible through the Contact Us page. If your order hasn’t been dispatched, we’ll cancel it and refund you in full. If it has already been dispatched, you can still return it within 60 days of delivery under our Refund Policy.

Our liability

We’re responsible for providing our products and services with reasonable care and skill. To the extent permitted by law, we’re not liable for indirect or consequential losses, or for delays and failures caused by events outside our reasonable control. Nothing in these terms limits any rights you have that cannot be excluded by law.

Changes to these terms

We may update these Terms of Purchase from time to time to reflect changes in our products, our processes, or what’s required of us. The version in effect when you place your order applies to that order. We encourage you to review this page before purchasing.

Contact us

If you have a question about these terms, or about an order you’ve placed, our Contact Us page is the best place to reach us. Include your order number if your question relates to a purchase, and we’ll reply within 1 to 2 business days. Thanks for shopping with us — we’re glad you’re here.